Customer Information

We aim to provide quality products to you through this web site. Please click on the headings below to read through our customer information .

If you have any further queries, please email sharon@bookshack.com.au or telephone 3269 3007 between 9:00am – 5:00pm daily.

Postage

Payment Method

Returns Policy

Privacy Policy

Terms and Conditions

Postage

All confirmed orders are processed and posted to you within 48 hours.
Postage costs for books are as follows:

First item: $7.00
2 to 5 items: $12.00

FOR INTERNATIONAL POSTAGE, PLEASE CONTACT SHARON FOR THE COST.

*Gift/Stationery items could be at a slightly different rate dependant on weight.

Postage is inclusive of GST

We use Australia post regular service.
We do not provide insurance.
If you require express post, registered post, insurance or any other service please mention this during the ordering process or simply email or telephone us and we can arrange for it.

Payment Method

We use and recommend PayPal or credit card.
During the ordering process you will be directed to paypal to complete your payment either by creditcard or via your own paypal account.
If you do not have a paypal account you may create one.(or simply use your credit card)
PayPal payments will be made to sharon@bookshack.com.au
Please contact Sharon direct if you wish to pay by direct bank deposit or post a cheque.

Returns Policy

We are happy to replace items with another item of the same value, for example a different size or a different item.
You must contact us within five (5) days after receiving the items
Please contact us via email and telephone, we will confirm replacement item via return email.
The returned item must be in “as new” condition. (the same as it was when purchased)
A postage cost will apply to all replacement items. Please call or email to enquire about postage costs to your area.

Privacy Policy

Any information provided by you during the ordering process will be treated confidential and will not besold or shared with any third party.
Our ABN is as follows: 86-299-433-667

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please contact us first before using this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian and other copyright laws, and is the property of www bookshack.com.au. The collective work includes works that are licensed to www bookshack.com.au. Copyright 2011, www bookshack.com.au ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www bookshack.com.au or purchasing and promoting for sale www bookshack.com.au products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order

strictly prohibited, unless authorized by www bookshack.com.au. Wholesale customers please contact us. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of www.bookshack.com.au used in the site are trademarks of www bookshack.com.au

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www bookshack.com.au disclaims all warranties, express or implied, including, but not limited to,implied warranties of merchantability and fitness for a particular purpose and non-infringement. www bookshack.com.au does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www bookshack.com.au does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
www bookshack.com.au shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www bookshack.com.au has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a www bookshack.com.au product is mistakenly listed at an incorrect price, www bookshack.com.au reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www bookshack.com.au reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www bookshack.com.au shall issue a credit to your credit card account in the amount of the incorrect price.

Termination; Term
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www bookshack.com.au without

notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
www bookshack.com.au may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www bookshack.com.au.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Queensland,Australia, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www bookshack.com.au products) shall be in the state or federal courts located in

Queensland, Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www bookshack.com.au products) must be commenced within one (1) year after the claim or cause of action arises. www bookshack.com.au’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www bookshack.com.au may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www bookshack.com.au or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
www bookshack.com.au does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www bookshack.com.au is merely acting as a passive conduit for such distribution and is not undertaking any obligation or

liability relating to any contents or activities on the site. However, www bookshack.com.au reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b)fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www bookshack.com.au in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless www bookshack.com.au, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, www bookshack.com.au may link to sites operated by third parties. However, even if the third party is affiliated with www bookshack.com.au,www bookshack.com.au has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www bookshack.com.au. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www bookshack.com.au seeksto protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link doe snot work). or telephone 3269 3007 between 9:00am – 5:00pm daily.